In today’s retail market, we believe honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we provide the best customer experience for our loyal shoppers. Please don’t hesitate to contact us if you have any questions.
How It Works
Online orders will be processed and shipped within 1-3 business days from date of purchase. All orders will be given a tracking number. Orders of $100+ will receive free shipping. Once the order has been received by the shipping provider, we are no longer responsible for the order. Issues with package location or delivery delays must be taken up with the shipping provider directly. Customers are responsible for paying for any return shipping for styles that are being returned or exchanged (for store credit). Customers are also responsible for paying additional shipping if they provide an incorrect shipping address and their order is returned or undeliverable.
Returns and Refunds
Our Policy Info
Returns are valid for store credit only. Refunds will not be issued. Returns and exchanges must be made within 14 days of you receiving your order. If you are unsure of your size, please reach out to us via email BEFORE placing your online order to avoid the need to return or exchange styles. Customers are responsible for paying return shipping for any returned or exchanged items. All jewelry, personal items (custom orders), and any styles marked FINAL SALE cannot be returned or exchanged.